In case of cancellation of paid services or other services and/or products paid in advance, the following charges will apply:
- If cancelled at least 5 calendar days in advance, no cancellation fee will be applied.
- If cancelled between 4 and 3 calendar days before, a cancellation fee of 50% will be applied.
- If canceled within 48 hours before the tour departure time, a cancellation fee of 100% will apply.
Admission ticket of event, attraction, theater, museum, monument or show: NON-REFUNDABLE IN ANY CASE.
Tour that begins during a period of special events: NON-REFUNDABLE IN ANY CASE. This includes, among others, trade fairs, holidays or national holidays, New Year, Thanksgiving, Christmas and Easter.
In no case services will be refunded for incidents unrelated to APIE EXPERIENCIAS TURÍSTICAS GUIADAS S.L.
To make any type of cancellation will be essential to send the request to the following email address: firstname.lastname@example.org
On the rare occasion of cancellation of a visit by APIE EXPERIENCIAS TURÍSTICAS GUIADAS S.L., we will try to find similar or better options for the client. If this is not possible, a full refund will be made.