In case of cancellation of paid services or other services and/or products paid in advance, the following charges will apply:
- If cancelled at least 1 calendar day before, no cancellation fee will apply.
- If canceled within 24 hours before the tour departure time, a cancellation fee of 100% will apply.
Tickets of events, attractions, theater, museums, monuments or show: NON-REFUNDABLE IN ANY CASE. Tour that begins during a period of special events: NON-REFUNDABLE IN ANY CASE. This includes, among others, trade fairs, holidays or national holidays, New Year, Thanksgiving, Christmas and Easter. In no case, services will be paid for incidents unrelated to APIE EXPERIENCIAS TURÍSTICAS GUIADAS S.L.
To make any type of cancellation it is essential to send the request to the following email address: firstname.lastname@example.org
On the rare occasion of cancellation of a visit by APIE EXPERIENCIAS TURÍSTICAS GUIADAS S.L., we will try to find similar or better options for the client. If this is not possible, a full refund will be made.
We inform you that the personal information you provide on this form will be filed under our responsibility for the treatment of personal data in order to inform you of products and services offered by APIE EXPERIENCIAS TURÍSTICAS GUIADAS SLU. As a directly interested party, you have the right to access this information, rectify, cancel and oppose the processing of related information and authorize what becomes part of the file, before which you can exercise your rights and receive information and advertising of our products and services.
The aforementioned rights can be exercised before APIE EXPERIENCIAS TURÍSTICAS GUIADAS SLU in the email email@example.com (ORGANIC LAW 15/1999 of 13 December on the Protection of Personal Data)